Roles & Responsibilities:
Responsible for Scope Study , Scope Documentation and signing off from client
Responsible for Designing and Configuration , UAT , Training and Support
Ensure Project is successful Go live based on estimated time frame and as per project plan
Responsible for Milestone approval and billing on the completion of Milestone as per contract .
Handling Escalation and addressing timely Manner
Updating the Project Status and sharing with the Project Manager / client weekly .
Resolving the support query