Preparing for the Future of Cloud Computing
Cloud applications and development platforms are rapidly revolutionizing business models across enterprises today. According to Forrester, in 2018, more than 50% of global enterprises will rely on at least one public cloud platform to drive digital transformation and enhance customer experience. For companies looking to harness the capabilities of cloud, it is critical to leverage robust cloud solution that provides increased cloud storage capacity, high performance and security. A right cloud strategy that keeps pace with technological advances and evolves with organizational needs not only helps companies provide personalized customer solutions but also increase efficiencies and improve sales effectiveness.
Here are four ways to prepare for the future of cloud:
#1 Right cloud-based tools for improved customer service:
As organizations progress in their cloud journey, it is imperative that they deploy the right cloud-based tools for their application portfolio. For instance, organizations can leverage service cloud for empowering contact center agents and community cloud for better employee collaboration. This will not only help create seamless customer experience but also optimize costs. An American multinational conglomerate leveraged cloud-based tools from Salesforce to send relevant communication to customers and empower sales team with right information to solve customer problems.
#2 Microservices-based architecture for enhanced flexibility:
Leading organizations are using microservice architecture to enable rapid deploybility and scalability for a much smaller cost. In addition, microservices-based architecture enables services to update independently while ensuring that solution operates in the pre-defined and desired manner. Leveraging the capabilities of a cloud technology aggregator can help companies easily transition to microservices-based architecture and build a successful solution.
#3 PaaS and automation tools to manage hybrid cloud environment:
As companies continue to use multiple cloud platforms and varied tools, it is important to ensure that applications can run smoothly on any infrastructure. Leveraging a combination of PaaS and automation tools is great way to optimize app development pipeline and containerize applications.
#4 Develop multi-cloud strategies:
With organizations already running work in cloud, adding another cloud-based solution to the mix can help enhance flexibility and improve business outcomes. For instance, organizations can integrate Salesforce with NetSuite to foster communication between different departments and enhance customer service. Cloud computing lends agility to businesses and is expected to grow to $162 billion in 2020 at a CAGR of 19%. Over time, organizations are likely to move toward event-triggered cloud computing to further cut costs and drive efficient application development. In other words, serverless computing is likely to gain rapid traction. Increasing adoption of IoT is further accelerating the serverless trend. For example, if a user accesses a mobile app, it triggers an event, causing virtual machines to retrieve the necessary information and provide it to the user. In light of the emerging trends, partnering with a cloud technology provider that combines artificial intelligence (AI) enabled platform with IoT, can help businesses stay ahead of the curve and drive competitive advantage. Inspirria is a leading Cloud Aggregator with over 500 clients around the world. We leverage our rich industry experience and cloud-based strategic service offerings to help businesses drive operational excellence and improve ROI on their technology investments. Explore our Cloud Consulting Services