NetSuite for Retail Management

In a fast-paced market, retail firms have to straddle both goals of customer delight and brand distinction. Technology is an important catalyst and being reticent about embracing it no longer help organizations. Retailers have evolved their own person as and the market is filled with various-sized and varied-styled companies. NetSuite is a powerful technology suite that caters to this variety. Being cloud-enabled and mobile-ready, NetSuite enables retailers to innovate and focus on increasing profits and satisfying customers rather than managing the complexities of traditional retail software and hardware. It is an end-to-end unified system that provides real-time insights into customers, inventory, sales, financials and more. The hassle of version control is eliminated as updates are migrated easily. Leading global retailers like Williams-Sonoma, Hanover Direct, Orlebar Brown, and Design Within Reach use NetSuite. They have achieved tremendous business growth and built a customer-centric business with NetSuite, that

• Runs on a single, unified platform.
• Provides a 360-degree customer view.
• Intelligently manages orders.
• Delivers innovative customer experiences.
• Supports unlimited expansion.

A research claims that on average, cross-channel shoppers spend 30% more than single- channel shoppers and 68% of US multi-channel shoppers are more likely to purchase from a brand whose products are available through multiple channels. NetSuite rises up to this demand, as it delivers a global view of the company within a single platform, giving a full understanding of customers—regardless of their preferred channels.

• Transform the in-store experience: NetSuite offers a modern POS solution that unifies physical and digital shopping experiences.
• Deliver seamless cross-channel functionality: The single commerce platform bridges all the gaps across channels delivering the complete omni-channel experience to today’s consumers.
• Build customer proximity: With NetSuite, gain complete information on customer purchase history and demographics. This helps provide personalized marketing and offers the ability to give customers self-service options to view their online purchase history, reorder and find answers to their questions all round the clock.
• Be known for superior online commerce experiences: With NetSuite, a firm can create a highly-engaging web store with easy-to-use tools. And by creating the web store, integration with business becomes automatic and does not require any manual intervention for transfer of orders, applying promotions/discounts or standardizing tax and shipping charges. NetSuite also enables a global web presence, with multiple language and currency options plus built-in customs documentation for shipping.
• Manage orders effectively: Anytime, anywhere fulfillment of orders/returns is possible because of NetSuite’s centralized order management and single view of inventory across all channels and the entire supply chain.
• Make marketing successful: NetSuite can help frame targeted, personalized email campaigns and also help manage paid and online search and affiliate marketing. The platform facilitates closed-loop marketing and that means ROI can be seen in real-time.
• Get meaningful reports and dashboards: Management can make realistic decisions as dashboards are available for inventory and sales reports to expenses and marketing campaign ROI.
• Single source of truth made possible: With NetSuite, transaction data flows from retail channels to warehouse and procurement departments. Invoice and expense data flows to the finance department and customer data flows to the marketing department. This gives leadership real-time view into sales, inventory and customers across all channels.

Take a short product tour with Inspirria and see ‘Why 40,000+ Organizations Run on NetSuite’