eCommerce

Customers today expect highly personalized shopping experiences, regardless of the channel or touch point. To stay competitive, companies are now focusing on delivering true omni-channel shopping and service experiences. While loyalty is a key factor, most companies lack the infrastructure to support this kind of customer experience. They require an infrastructure that unifies business applications and provides a single source of item, inventory, customer and order data to create seamless, channel-agnostic, and personalized experiences.